roborock Q7 L5 Robot Vacuum and Mop Combo, 8,000Pa Suction, Upgraded from Q5 Pro, Dual Anti-Tangle System, LiDAR Navigation, Multi-Level Mapping, Self-Charging Robotic Vacuum Cleaner, Black

Oooooh this little guy packs a punch!
I dont know what the heck took me so long to get this little gadget. I absolutely love it and now can’t imagine being without it. I can’t compare it to the other big names, I just simply can’t afford those! But I can tell you this little guy packs a huge punch on results!1st I must tell you my house is vey small, maybe 1600sq ft inside, only 2 bedrooms. I have no foot traffic at all. No kids. No pets, No shoes inside-sorry thats just the way my husb & I live. So I run my Robo 2 times a week only and he still picks up massive amounts of lint, rug fibers, dust etc…. Programing is super simple, easy to change plans, various options on suction and tweaking the areas you want covered. Robotic absolutely fabulous. Don’t be sketched-out on its price point. Seriously its low price is freakin worth it! Like I said I dont know how it would compare to Roomba, and I actually dont care because Roborock is amazing!!! Love Love Love it!!!!

“Terrible Product, Even Worse Support
Roborock vacuum has been nothing short of exasperating, and after more than ten days of back‑and‑forth with customer support, I can confidently say this is one of the most disappointing purchases I’ve made in years. What should have been a reliable, premium home appliance turned into a daily source of frustration, and the company’s customer service only amplified the problem.The core issue began when the vacuum repeatedly failed to complete its cleaning cycle. Instead of finishing the job, it would stop randomly in different rooms and display an “interrupted by user” message — even though no one had touched it. Firmware was up to date, the environment was unchanged, and the vacuum had been working fine before. The problem was clearly internal, whether hardware or software, but the device simply refused to function as advertised.Unfortunately, the product’s shortcomings were only the beginning. The real ordeal started when I reached out to Roborock’s customer support. Over the course of nearly ten emails, I received little more than generic, repetitive responses that did nothing to diagnose or resolve the issue. Each day brought a single, unhelpful reply asking for information I had already provided or requesting steps that were unnecessary because the malfunction was already documented in the app. The vacuum’s cleaning history, error logs, and behavior patterns were all visible on their end, yet they continued to push the burden back onto me.Instead of meaningful troubleshooting, I was met with delays, scripted messages, and requests to redo the same tasks over and over. At one point, they asked for logs, screenshots, timestamps, and device information — all after I had already spent days explaining the issue in detail. It felt less like support and more like a slow, circular process designed to wear the customer down.After more than a week of this, I finally reached my limit. I had purchased a premium product expecting premium reliability and service, but what I received was a malfunctioning vacuum and a support experience that left me feeling ignored and undervalued. I eventually gave up entirely and bought a replacement from another brand just to end the frustration.By the time Roborock finally offered a replacement, the damage was already done. The trust was gone, the patience was gone, and frankly, the brand loyalty was gone. A company’s true character shows when something goes wrong, and in this case, Roborock failed spectacularly.In the end, the vacuum didn’t just stop cleaning my floors — it swept away any chance of me ever purchasing from this company again. Between the unreliable product and the painfully slow, ineffective customer service, I cannot recommend Roborock to anyone. There are plenty of other brands that value their customers and stand behind their products. Sadly, Roborock is not one of them.

La compré en Noviembre/2024 y fue principalmente para aspirar pelos de mi perro, tengo un rottweiller que no tiene el pelaje tan corto y es una lata barrer cada día o semana ya que suelta bastante pelo y realmente me ha ayudado para eso, toda la casa es de piso cerámico y no ha tenido problema, tengo unos tapetes y al menos los pelusas que ya están muy enredadas no las aspira pero ahí uso la escoba para ayudarle y ya sin problema.Es mi primera aspiradora robot y no fue tan complicado la configuración y mapeo de la casa, puede aspirar toda la casa, por habitación, zonas o bloquear donde no quiera que pase.Ahora, la parte de trapear esta un 50/50, para manchas ligeras está ok pero recomiendo humedecer el trapo que viene incluido, si tienes manchas difíciles tendrás que darle varias pasadas ya que el contenedor de agua es pequeño.Recomiendo hacerle sus mantenimientos y limpiar sus sensores, actualmente tiene muy bajo esa parte pero no he visto que no aspire o de algún problema, también tener cuidado con tener papeles, bolsas de plástico o cosas metálicas, yo tenía unos bobby pins tirados que aspiro y termino rompiendo una parte de los cilindros de aspirar pero no ha afectado en la limpieza.La recomiendo bastante, cuando la compré me costó aprox. 3,5k MXN 🙂

Chegou rápido, o robô funciona perfeitamente . EScaneou toda a casa . Ainda não utilizei o pano de chão . Tem q ter cuidado se houver pets , oRobô aspirou o rabinho do meu cachorro mas no final deu tudo certo .

Produto estragou com 15 dias de uso e fiquei no prejuízo. Pois nao dão garantia no Brasil