Ninja Hot & Iced XL Coffee Maker with Rapid Cold Brew, 4 Brew Styles, 8 Sizes Small Cup to Travel Mug, Single-Serve Coffee Brewer, 12-Cup Carafe, Permanent Filter, Removable Reservoir, Black, CM371

Great device and great customer service
I frickin love this thing. I think my favorite parts are being able to use it for one cup of coffee like a keurig and also the quality frother mechanism. I got other frothers that keep falling apart. The delay brew scheduler is very easy to use and reliable. The specialty setting is cool also if you want to make a faux latte, can’t say I can really tell the difference. Great alternative if you don’t want to invest in an espresso machine and still want to be able to make normal coffee.They sent it with the whisk missing and customer service was very responsive and sent out a new one.

🔄Updated Review — Now 8 Months of Daily Use (see full update below)
🔄 Updated Review — Now 8 Months of Daily Use (see full update below)⭐️Original Review:My husband and I are huge coffee lovers and have tried many types of brewers over the years. This Ninja was purchased in early August, and I intentionally waited until October to write my initial review so I could give a thorough, real-use perspective.I can say with 100% confidence — this is the best coffee maker I’ve ever owned.We are already a Ninja-product family, so I was excited to add this to our kitchen — but this machine completely exceeded expectations. I originally thought I was a simple “coffee + creamer” person, but this opened up a whole new world of drinks I didn’t even realize I’d enjoy.My husband loves experimenting with flavors, foam, and different styles, and he is thrilled with how much versatility this one machine offers.This coffee maker is used at least 4–5 times every single day (no judgment 😅), and every time we use it, we’re able to make something different — hot coffee, iced coffee, lattes, cappuccinos, and more.☕ What You Get:Coffee maker unitSmart scoop (labeled per serving size)Frother wand attachmentTempered glass carafe with smart funnelPermanent filter + filter basketFlip-top water reservoirDe-clogger toolInstruction manualUsage & Features:Cup Size Options:CupXL CupTravel TumblerMulti-Serve TumblerHalf CarafeFull CarafeYou can switch between sizes easily with a simple knob turn.Drip Stop Feature:Acts like a quick pause, allowing you to pour a cup mid-brew without making a mess — super useful when brewing larger amounts.Even when making a small cup, it still tastes like a full, properly brewed pot — not watered down like some machines. It takes a few minutes to fully extract flavor, which makes a noticeable difference.☕ Brew Styles:ClassicRichOver IceFor iced coffee, I fill a cup with ice, add fresh coffee grounds to the filter, and brew using the “Over Ice” setting — it comes out perfectly balanced and not diluted.Frother Wand:One of my favorite features.Add milk or creamer to a cup, place it under the wand, and run it for about 30 seconds — it creates a smooth foam that takes drinks to another level.Cleaning & Storage:Cleaning is simple and low maintenance:Filters remove easily for rinsingAll removable parts are dishwasher safeGrounds are easy to discard and clean outWhen the descale light comes on, running a vinegar + water cycle through the reservoir gets everything back to normal quickly.The adjustable platform is also great — it flips up to fit larger tumblers or the full carafe.⚠️ Things to Know:This machine does not use pods or K-cupsIt is designed for ground coffee onlyPersonally, I actually prefer this — it’s much easier to clean a filter than deal with small reusable pods.⭐️ Original Conclusion:This quickly became my favorite appliance in the house, and I recommend it to anyone looking for a reliable, versatile coffee maker.🔄 8-MONTH UPDATE (HEAVY DAILY USE — 4–5x A DAY)I originally reviewed this after about 2 months of use. I’ve now been using it for closer to 8 months, and it’s still used heavily every single day — plus regular large iced coffee batches.I wanted to come back and share a true long-term update for anyone wondering if it holds up.☕ Real-Life Performance After 8 Months:•No wear or damage•No cracks or weak points•No rust anywhere•No slowing down or performance issues•Still brews consistently hot coffee every time•It honestly performs the same as it did when it was brand new.Cleaning & Maintenance (Still Easy):Regular hand washingOccasional dishwasher useNo buildup or residue issuesMaintenance has stayed simple and low effort.Frother Wand (Still Excellent):Still one of my favorite parts of the machine.Works just as well as day one and creates smooth foam quickly.🔥 What’s Changed Since My Original Review?Honestly — not much.And that’s exactly what you want.The biggest difference now is confidence. After months of heavy use, I can confidently say this machine is built to last.⭐️ Media Update:I’ve added a new how-to video showing:-Full pot brewing-Iced coffee setup-Reservoir refilling-Removable parts-Control panel and settings⭐️ Final Verdict:This is still my most used and most loved appliance in my home. If anything, I like it even more now — because I know it holds up under real, heavy daily use.I would absolutely buy this again.

Produto veio embalado de forma segura. A cafeteira é ótima e entrega tudo que promete.

This is the coffee machine I’ve been waiting for! Not yet around in Canada, but ships from the USA via Amazon Canada.I don’t need a coffee machine that makes tea, I don’t need a spinning whirly gig on the side to froth milk… I need a ‘Coffee Machine!’ And this is it! Boy does it keep coffee hot and that’s on the low ‘keep warm’ setting which doesn’t tarnish the flavor. And what about that flavor, it’s amazing whether just brewing a single mug or brewing a complete giraffe (it has a long neck) the flavor is consistent. Love, love, love the cold brew feature. How have I lived without this? Previously I’d brew a pot of coffee and put it in the fridge to cool down, but this baby brews straight over ice, again by the mug, if that’s all you need. Again, awesome full flavor without being bitter.It sits under the counter too and because of the horizontal action of the brew basket, you don’t have to move the machine everytime you want to brew a coffee.The included measuring spoon attached to the side and ‘drip stop’ feature make this machine standout from the crowd for sure.I’m English, we don’t make cups of tea in a coffee machine and I believe you would be deported from the UK for doing so.So if it’s real coffee you’re into and not all that ridiculous frothing nonsense, this is the machine for you!