Smart Lock Front Door, SMONET Keyless Entry Door Lock with Handle, Smart Front Door Lock Set Fingerprint Smart Deadbolt Bluetooth Electronic Digital Keypad Lock, Auto Lock Work with Alexa, Black

Excellent if you just need one… but two units? (Update: Problem solved!)
UPDATE: This solved a problem I didn’t even know I had. How to get in to the house when it is pitch dark and you forgot to turn the porch lights on. No problem (see the video). That, and the fact that I’m just going to hide the physical keys somewhere means that this thing ROCKS!. No real need for a locksmith. And the best thing: my old-school wife is warming up to it. Six stars when she’s all in?PRIOR REVIEW: It looks good and the handles feel good in the hand. Nice and smooth, seems to be pretty decent quality. Installation was easy and the unit looks nice. Fingerprint setup, card reader setup, password setup all went very smoothly. Physical keys work fluidly without any binding at all. Smooth bolt action (bolt seems to be hollow???), all good. the card readers (fobs) only work from a very close distance, you need to graze the reader pad. I was hoping for something more powerful like a car-key fob that communicates with the door even though it is in my pocket, but I don’t think that tech is used in any of these smart locks. The manufacturer answered this question: Can I buy three units (front, back, garage doors) and have the physical keys match and open all doors. Answer: No (one star lost) I will have to have a locksmith come out and rekey them. Of course, codes and fingerprints can be reused so that may not even be an issue for most people who want to ditch the key-fumbling. Some day I will paint over the old hardware’s shadow but it’s not terrible-looking the way it is. Good stuff, totally recommended if you need just one. MAYBE a premier brand would be able to send three units with matching keys, avoiding the additional cost I will incur with these. Or perhaps I return this and look for a company that CAN do that! OR… hide all the keys in the back yard OR… just hide one to give access to the house, as I would do even with a higher-end unit.

Great Lock
Installation was easy. App is easy to navigate. Great product! I had to call customer service to get help getting it to lock properly, but the rep was very helpful and got me squared away in no time. Very helpful!

High failure rate
I’ve had three units break in about a year and a half all for different things. The company has replaced them the first two times, but now on the third break, where the bottom handle will not let you open the door, they are ghosting me. I told them I’ve had to pay hundreds to a contract each time to replace the unit. Once it broke because the keypad did not work anymore. Another break was the lock would not open on the top. One of the times they asked me if it was exposed to the elements, which seemed curious, because it’s a lock for an outdoor door.

Totally installed myself, clear instructions. In the app, there are several ways to unlock then the door, with key, use passcode, use app via bluetooth, or remotely.However I didn’t find too many ways to lock the door. On the end I find there is a auto lock function, I can choose duration time like after unlock 20 second, then lock the door. Works every time. I used rogers security system, I always need to go back and check if I lock the door or not. But with this one, I can just forget it cause I know it will auto lock itself.

Received the first lock and unfortunately it was a manufacturing defect that wouldnt allow it to pass the initial ‘locking’ test. I was able to go through support through whattsapp which was convenient as I use this method to talk or communicate with friends and family so that was very easy and almost received a reply from the support team right away. They provided a replacement which was the wrong color, then they shipped another one within the same day and the new replacement was received very quickly, almost only a few days apart from the initial issue which was lightning fast IMO. The replacement works well and the RFC cards are very convenient for us to now open without any issues, great lock and love the support that we had received. Will purchase again in the future.

The locksmith guy wasn’t familiar with it, but installed it without any significant problems, and pointed out that its neoprene seal will protect it again water damage in driving rain, which appears to have impaired three previous locks of ours of a better-known brand (that starts with “Sch”—never again).Being able to lock and unlock with the app is nice. The Auto-lock feature is quite useful. The automatic record of locking/unlocking (but only when that’s done with the app) is a bonus. The remote locking would be useful, but requires a Gateway, which is a separate purchase. The best feature (when it works) is being able to give someone an eKey or Passcode for a set date and time period (so a tenant’s access automatically expires at the end of their tenancy period), or one-time only, or on a recurring basis.The key (no pun intended) phrase here is “when it works”. After nearly a month’s use, the biggest problem is the software, which has confusing interface issues, and curious glitches. For some reason, the lock/unlock settings have reversed. (The FAQ acknowledges this problem, and suggests a fix by switching a toggle “on the back panel”, which we have no idea what that means, as it is not shown in the diagram.) Also, it is unclear what is the difference (or the relationship) between “Passcodes” and “eKeys”, and setting someone up with either only for worked for two of us—the other two are having to use the physical key. The good news is that the physical keys cannot be duplicated.Bottom line: if the software glitches and interface were to be fixed, this lock would rate a full five stars. As it is, it’s good, but with limitations.